Merchant Portal FAQ
Want to start using Blukite Merchant Portal? Register with Blukite MP now! In order to create an account for your business on Blukite Merchant Portal, you have to complete the registration process.
The registration process begins with providing your email address. Following this, you will receive a verification code that needs to be entered to confirm your business email address.
Upon successful verification, you will be prompted to provide relevant information about your business and personal details.
Finally, as an additional security measure, the last step of the registration process involves enabling 2FA via Google Authenticator.
After your registration has been approved by our team, you will be granted full access to your Merchant Account, which will enable you to take advantage of the various features available on Blukite Merchant Portal. We look forward to having you as a registered member of our platform.
To access the Blukite Merchant Portal, kindly utilize the provided link. Upon accessing the login page, you will be prompted to enter your email address and password, which are linked to your registered account.
As a further security measure, we require all users to perform a 2FA verification process via Google Authenticator before accessing their account. This helps to ensure that your account remains secure and protected from unauthorized access.
We advise that you keep your login details and verification codes confidential and not share them with anyone. Should you experience any issues with accessing your account, kindly reach out to our customer support team for assistance.
In the event that you forget your password for the Blukite Merchant Portal, please utilize the “Forgot your password” option on the login page.
Upon selecting this option, you will be directed to a password recovery flow, where you will be required to provide your registered email address to receive a temporary password. This temporary password will enable you to access your account, after which you can create a new password for future logins.
We understand the importance of maintaining the security of your account and assure you that all measures have been put in place to protect your information. Should you experience any issues during the password recovery process, kindly reach out to our customer support team for assistance.
To create a new store on Blukite Merchant Portal, kindly navigate to the “Stores” tab on your account dashboard.
There you can create a store by filling in information about it. Also, you can edit the information regarding the store or delete it.
Once you are on the “Stores” page, you can create a new store by filling in the necessary information. This includes details such as the store name, address, type, and other relevant information about the store.
Additionally, you can easily edit information about a store by accessing its individual settings. This allows you to make any necessary changes to the store’s details. Also, there is an option to delete the store which will temporarily remove the store from your active store list, while still preserving its details and settings.
If you have a physical store, we recommend you to upload our Blukite Terminal point-of-sale application to manage your transactions.
In order to register in the Blukite POS application, you will be required to provide an activation code, which can be found on the “Terminals” tab on the Blukite MP account. Once you have successfully activated your account, you can proceed to use the application to process transactions and manage your store’s staff.
For e-commerce stores, we offer a simple and streamlined payment process that can be easily integrated into your website. To access this feature, kindly obtain a certificate from the “Terminals” tab on Blukite Merchant Portal and follow the provided instructions to connect our payment process to your website.
We understand that managing transactions can be a complex process, and our team is committed to providing you with the support and guidance needed to make the process as smooth as possible. If you encounter any issues or have any questions, kindly reach out to our customer support team for assistance.
Blukite Merchant Portal offers a convenient and efficient way for businesses to manage their employees and user access through the “Account” tab.
Using this feature, you can easily invite new users (administrators and operators) to the platform and assign different access and roles to them. This allows you to delegate responsibilities and manage your payments more effectively.
We recognize that businesses require multiple users with varying roles and disciplines to manage, view, report, and track their payments and settlements. As such, our Merchant Portal is designed to be flexible and customizable, allowing businesses to tailor their user access and roles to their specific needs.
Whether you need to add new administrators or operators to your account or need to adjust the access and permissions of existing users, our platform provides you with the tools and resources needed to manage your team effectively.
Blukite Merchant Portal offers a powerful MP Dashboard that provides you with access to the latest and most up-to-date information regarding your business. With this feature, you can easily track important data related to your transactions, refunds, voids, and customer volume.
Using this data, you can generate reports and analytics that help you make informed decisions and gain valuable insights into your business performance. By comparing your financial indicators over time, you can identify trends and patterns that can help you optimize your operations.
At Blukite, we understand the importance of data analytics and reporting for businesses. That’s why our MP Dashboard is designed to be user-friendly and intuitive, providing you with a comprehensive view of your business performance at a glance.
At Blukite Merchant Portal, we strive to keep you informed and up to date with the latest developments and announcements that may be relevant to your business. To facilitate this, we have integrated a notification system within the platform that can help you stay informed and up-to-date on important news and updates.
To access this feature, simply click on the bell icon located on your main page within the Blukite MP. From there, you can view all recent announcements, notifications, and updates related to your account and business.
At Blukite Merchant Portal, we understand that growing sales and increasing customer engagement is a top priority for businesses of all sizes. To help our users achieve this goal, we have integrated a powerful promotion system within our platform that provides a variety of advertising options to help you reach more customers.
Using our promotion system, you can easily create and launch promotions to notify your customers about ongoing sales or special events happening in your store. All promotions are automatically tracked and recorded in our system, enabling you to monitor their performance and effectiveness over time.
Our promotion system includes push notifications on the Talu app, helping your store get seen by more customers in your area. By leveraging these powerful advertising options, you can increase customer engagement and drive sales growth for your business.
On the “Maps” tab of the Blukite Merchant Portal, you can easily access the location of all your stores and view detailed information and analytics related to them. This feature allows you to get a quick overview of the geographical distribution of your stores, which can be helpful in making informed decisions regarding business expansion or resource allocation.
With the help of this feature, you can also access real-time analytics related to sales performance, and customer behaviour, which can be used to optimize your operations and increase revenue.
On the Blukite Merchant Portal, you can easily track all your transactions by accessing the “Transaction History” tab. This feature provides you with detailed information about each transaction, including the transaction amount, date and time, and payment method used. Additionally, the “Transaction History” tab comes equipped with a wide range of filters that allow you to easily sort through your transactions and find the information you need quickly. By using this feature, you can stay on top of your payment history and ensure that all transactions are recorded accurately, helping you to run your business more efficiently.
To provide our users with excellent customer support, we have integrated an online chat feature that can be accessed from any screen of the Blukite Merchant Portal. To initiate the chat, simply click on the question mark icon and you will be connected with one of our knowledgeable support professionals who can assist you with any queries or concerns you may have. We pride ourselves on our commitment to providing timely and efficient support to all our valued users.